Fast Respon email info.tunasjaya@gmail.com telp +62-271-7781145
 
Join Us
    
Visitor
Flag Counter

FAQ

Q

:

Why We Chose Your Company As Our Supplier?

A

:

1.    18 Years Experience in manufacturing & exporting furnitures world wide.

2.    Our company abide all the government regulation with complete documents.

3.    We are open for any audit before proceeding the busines.

 

Q

:

Where Is Your Address?

A

:

-       Main Office : Jamur RT 02/ 08 Trangsan Gatak Sukoharjo 57557

-       Factory I     : Luwang Gatak Sukoharjo

-       Factory II    : Luwang Gatak Sukoharjo

-       Factory III   : Jl Raya Pakis – Daleman Km 01 Wonosari Klaten

Our location could be reach about 30 minutes driving away from Adi Sumarmo Airport (SOC), 90 minutes from Adi Sucipto Airport (Jogjakarta) which both could be reach by 1 hour flight from Jakarta (CGK) or Bali (DPS) or 2 hours flight from Singapore (SIN).

 

We can provide airport transfer if its needed.

 

Q

:

Whats Your Facility?

A

:

1.    12.000 sqm Factory Area (owned)

2.    Kiln Dry Facility

3.    Skilled Labour (protected under employment document registered at local government)

 

Q

:

Whats Your Production Capacity

A

:

Currently 5 Containers per month (extendable upon the needs)

 

Q

:

Can You Accept Custom Design?

A

:

We welcome any custom design, the budget of the products are preferable. We confident we can quote the products competitively.

 

 

 

Q

:

How to Order?

A

:

1.    Chose the products you interested to from our brochure/ web catalog then please contact us through email info.tunasjaya@gmail.com; call +62271 778 1145 or whatsapp for immediate response to +6281291022618

2.    Our team will arrange a quotation including the prices, dimension (in cm), cbm, loadibility, finishing details, payment term, packing details, and delivery time.

3.    The production starts once we received TT receipt of the DP at our bank account.

 

Q

:

Minimum Order (MOQ)

A

:

1.    20FT container with maximum 5 models mixed for furniture

2.    Equivalent USD 2000 for handicraft (20 pcs per item)

3.    Mixed Item in 20FT = 5 pcs per item for furniture, 20 pcs per item for handicraft.

 

Q

:

Lead Time Production

A

:

1.    20FT = 6 weeks

2.    40HC = 6 – 10 weeks (upon confirmation), for multiple containers order the next container would be sent 1 week for every container.

 

Q

:

Documents Provided?

A

:

1.    Commercial Invoice & Packing List

2.    Bill of Lading

3.    Certificate of Origin

4.    Certificate of Fumigation

5.    Verified Gross Mass Certificate

6.    V-Legal Certificate

*the documents will be proces to you by courier or telex release upon receipt of the balance payment. Please be informed that the documents need around 2 weeks in processing. Hence to avoid any delay on the documents please send us the copy of TT for the balance payment at least one week after we send you copy BL.

 

Q

:

Moisture Contect Level?

A

:

1.    Wood Material 10% - 15%

2.    Natural Wicker will be put under the sun for 1 – 3 days after applied with the environmental friendly anti fungus.

 

Q

:

How you Anticipate Wood Worm?

A

:

1.    Applied environmental friendly chemical for the wood (X dry).

2.    Fumigation with Methyl Bromide (certificate provided along with set of document)

 

Q

:

How to Care The Products?

A

:

Wipe clean with mild cloth -> Wipe Dry -> Apply furniture polish everytime needed. All the products are indoor unless stated as outdoor furniture.

 

Q

:

Whats The Material Your Company Provided?

A

:

1.    Indoor Use

o   Frame : Mahogany, Mango, Mindy, Pine, Recycled Wood

o   Wicker: Banana, Waterhyacinth, Seagrass, Rattan

o   Upholstery: Faux Leather, Authentic Leather, Suede, Canvas

2.    Outdoor Use

o   Frame: Teak, Alumunium

o   Wicker: Synthetic Rattan (eg. Cyroplane, Viro Fiber)

o   Upholstery: Batyline, Sunproof

 

Q

:

Can You Prove The Legality of The Material You Use?

A

:

Yes, We will provide V – Legal Certificate which state total products, total wood volume used for the products, the source of the material.

 

Q

:

Can You Provide Barcode Label?

A

:

Yes we can, please provide detailed information at the begining of your order.

 

Q

:

How You Packed Your Products?

A

:

1.    Our packaging standard is using corrugated paper/ singleface

2.    Double Face Carton Box is Possible with additional price for carton box (depends on the dimension)

 


Q

:

Can You Provide Pictures of The Products Order for Our Catalog

A

:

1.    We can provide non background products photo with minimum 450 dpi taken by our team

2.    For any professional photo will be charged according to the photographer.

 

Q

:

How Long For Sample Production

A

:

1.    3 – 4 weeks for new design.

2.    1 – 2 weeks for swatches.

 

Q

:

How Many Dry Box in The Container?

A

:

1.    12 pcs for 40 HC, 6 pcs for 20FT

 

Q

:

What Is Your Payment Term?

A

:

Minimum 40% DP in advance, 60% Balance Payment Against With The Documents.

Please be Informed That Our Company Only Bank Account is As Follows:

PT Bank Maybank Indonesia

Solo, Slamet Riyadi Branch

Account Number 2105120000 | On Behalf PT Tunas Jaya Perkasa Mandiri

Swift Code: IBBKIDJA

Company Address:

Jamur RT 02/08 Trangsan Gatak Sukoharjo 57557

 

 

 
Copyright © 2005-2016 tunasjayarattan All Rights Reserved
Web Development by YOGYAweb
Shipping
  
Support By